After completing your order, you will receive a confirmation email with your order details. Once your order has been shipped, we'll send you another email that includes your tracking number.

You can easily track your order at any time by visiting our track my order page.

We pride ourselves on processing your order quickly. This means we cannot guarantee any changes to your order once it has been shipped. If you need to change or cancel your order contact us immediately here contact us.

We accept a variety of payment methods to make your shipping experience seamless. This includes major credit cards such as Visa, Mastercard and American Express.

We also support payments through Apple Pay, and Google Pay. For your convenience, some regions may have additional local payment options available, which will be displayed at checkout.

Depending on the item and location you are sending to, your order can take anywhere from 7-14 days to arrive at your doorstep.

For more information please visit the product page you are interested in to see exact shipping times for each specific item.

Pricing: We offer free, worldwide shipping!

Insured Tracked Shipping: We also offer the option for Insured Tracked Shipping which you can select at checkout.

We offer worldwide shipping.

If you have any doubts if we can deliver to your country, please reach out to our team at: support@oscier.com

We offer a 30-day returns policy. This means you have 30 days after receiving your item to request a return.

If your product happens to get lost in transit, please don't hesitate to contact us at support@oscier.com. Rest assured, we are committed to promptly addressing the situation and ensuring a swift resolution for you. Your satisfaction is our top priority, and we will work diligently to resolve any issues that may arise during shipping.

No, you do not have to pay import duties and tax. We aim to provide a hassle-free shopping experience, so the price you see is the price you pay. There are no hidden fees or additional charges at delivery. This ensures that you can enjoy our products without worrying about extra costs.